Shipping policy
At Trekaa, we proudly offer FREE shipping on all orders!
Order Processing Times:
Orders are processed within 1-3 business days after being placed. During peak times or holidays, processing may take up to 7 business days. Orders are dispatched when handed off to the carrier and begin transit.
Estimated Shipping Times:
Delivery times vary depending on location. Expect extended delivery times during peak seasons or due to customs delays for international orders.
🇺🇸 - Standard shipping 5-9 working days
🇪🇺 - Standard shipping 5-9 working days
Order Changes & Accuracy:
Please ensure your shipping details are accurate. If you notice an error, email us at hello@trekaa.com within 24 hours to make changes. Otherwise, we may not be able to adjust the order.
Delayed Delivery:
While we aim for timely delivery, delays can occur due to factors outside our control, such as weather or courier disruptions. We’ll keep you updated and assist where possible, but we can’t guarantee exact delivery dates.
Lost or Stolen Packages:
If your package is lost or stolen, contact us at hello@trekaa.com and reach out to the courier to file a claim. We will assist you in resolving the issue and, in some cases, may offer a replacement.
Shipping Policy Changes:
Trekaa reserves the right to update this Shipping Policy at any time without notice. Please review the policy before making a purchase.
This version conveys the necessary information in a clear and concise manner, fitting your brand.